Frequently asked questions
Getting Started
Tip Top Jar is an online tip jar that helps you receive tips through your own tip page, tip link, and QR code.
Share your tip jar anywhere supporters find you. They can send tips using supported payment methods and currencies, and you can track tips, tippers, messages, and payouts from your dashboard.
Tip Top Jar is built for creators, performers, service businesses, venues, teams, events, and anyone who wants a simple way to receive tips.
You can use Tip Top Jar whether you get tipped often or only once in a while. To receive payouts, you'll need to complete the required account and payout setup.
Create your account, choose your tip page link, set up your page, and share your link or QR code with supporters.
You can also add your tip jar to your website, socials, emails, printed signs, table cards, or event materials using links, QR codes, buttons, widgets, and embeds.
Yes. You choose your tip jar link when you set up your account.
Your tipping link is the address supporters use to find and tip you, like tiptopjar.com/username.
If the link you want is already taken or appears to belong to an inactive account, please . We'll do our best to help.
Pricing & Plans
Tip Top Jar has an activation fee and optional paid plans for extra features.
You can view the full breakdown on our pricing page. Like most online payment platforms, payment processing fees may apply when tips are made. By default, tippers cover this fee at checkout so it is not taken out of their intended tip.
The activation fee helps activate your tip page so you can accept tips. It covers identity verification, payout setup, and taking your page live.
You pay it once when you go live. It is not a recurring monthly charge.
The person leaving the tip covers the per-tip fee on top of the tip amount, so it is not taken out of their intended tip.
If you'd rather cover the fee yourself, you can enable that in your tip jar settings.
Yes. You can change your plan from your dashboard settings at any time.
Upgrades start right away. Downgrades take effect at the end of your current billing cycle.
Your tip jar stays live, and anyone with your link can still tip you.
When your paid plan ends, your account moves back to Basic, with Basic payout timing and per-tip fee rules.
Tip Top Jar offers refunds on annual plans for any remaining unused months.
Activation fees are not refundable, since identity verification, payout setup, and tip page activation begin as soon as you go live.
Payments & Payouts
Tip Top Jar supports multiple currencies, including USD, EUR, GBP, CAD, AUD, NZD, SGD, MXN, BRL, HKD, MYR, and SEK.
We plan to add more currencies over time.
Supporters can tip using supported payment methods such as credit cards, PayPal, Apple Pay, Venmo, and more.
Availability can depend on the supporter's location, payment method, currency, and device.
Yes. Tip Top Jar supports international tipping in supported regions, making it easier for supporters in different parts of the world to send tips.
Availability can depend on payment method, currency, payout setup, and local requirements.
Tip Top Jar sends payouts to PayPal by default. PayPal requires a PayPal Business account to receive payouts.
Registered businesses in the US and Canada can also add ACH bank account payouts if they want tips sent directly to a verified business bank account. This is available as an optional add-on.
Yes, if you use PayPal payouts, you need a PayPal Business account.
Registered businesses in the US and Canada may also be able to add ACH bank account payouts as an optional add-on.
Registered businesses in the US and Canada can add ACH bank account payouts to receive tips directly in a verified business bank account.
This is an optional add-on and requires business verification.
Basic payouts arrive within 3 to 5 business days.
Pro and Studio include same-day payouts.
Sharing Your Tip Jar
You get a unique tip jar link and QR code that you can share anywhere supporters find you.
Add it to your socials, website, emails, printed signs, table cards, event materials, live streams, or anywhere else people already support you.
Yes. You can add your tip jar to your website using buttons, widgets, and embeds.
This gives supporters a simple way to tip from your site without extra steps.
Tip Top Jar supports multiple languages, including Spanish, French, German, Portuguese, Italian, Chinese, Swedish, and Malay.
This helps create a smoother tipping experience for supporters in different regions.
Your Dashboard & Data
When you receive a tip, you can view tip details such as the tipper's name, email address, amount, currency, location when available, message, and more.
This information is private to your account and can be viewed from your dashboard.
You can export your tip data when your plan includes exports.
Exports can help with reporting, bookkeeping, tracking campaigns, or reviewing tipping activity over time.
Tip Top Jar protects data using SSL/TLS encryption.
Your tips and tipper information are only visible to you inside your account. We continue to improve our security practices to help keep your account, tip data, and supporter information safe.
Support
Tip Top Jar users can contact support from the chat widget in their dashboard. New customers can chat with us from the bottom right of the website. If the chat widget does not appear, make sure pop-up blockers are turned off.
You can also email hello@tiptopjar.com. Our support team is available 24/7 to help with setup, tip pages, payouts, fees, plans, and dashboard questions.
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